Patient Rights and Responsibilities
As a valued patient of Wabi Sabi Behavioral Health Center, it's important for you to be aware of your rights and responsibilities. We are committed to providing you with the highest quality of care while respecting your rights as an individual. Likewise, we expect certain responsibilities from you to ensure the effectiveness of our services and the well-being of all our patients. Please take a moment to review the following information:
Patient Rights:
- Quality Care: You have the right to receive high-quality behavioral health care that meets the highest standards of professional practice.
- Respect and Dignity: You have the right to be treated with dignity, respect, and courtesy by all staff members at all times.
- Privacy and Confidentiality: Your privacy and confidentiality are of utmost importance to us. We will protect your personal health information in accordance with state and federal laws.
- Informed Consent: You have the right to be fully informed about your diagnosis, treatment options, risks, and benefits before making any decisions about your care.
- Participation in Treatment: You have the right to actively participate in decisions regarding your treatment plan and to have your preferences and concerns taken into consideration.
- Access to Records: You have the right to access your medical records and request amendments or corrections to any inaccurate information.
- Complaint Resolution: You have the right to voice any concerns or complaints about your care and to have them addressed in a timely and respectful manner.
Patient Responsibilities:
- Honesty: Provide accurate and complete information about your medical history, symptoms, and any medications you are currently taking.
- Compliance: Follow the treatment plan agreed upon with your healthcare provider and notify us of any difficulties or concerns you may encounter.
- Respect: Treat all staff members, providers, and fellow patients with courtesy and respect at all times.
- Punctuality: Arrive on time for your appointments or notify us in advance if you need to reschedule. If you are more than 15 minutes late, your appointment will be rescheduled.
- Payment: Fulfill any financial obligations related to your care, including copayments, deductibles, or fees for services not covered by insurance.
- Communication: Keep us informed of any changes in your contact information or insurance coverage and notify us promptly of any changes in your health status.
- Feedback: Provide feedback on your experience with our services and communicate any concerns or suggestions for improvement.
By adhering to these rights and responsibilities, we can work together to ensure a positive and successful treatment experience. If you have any questions or require further clarification, please don't hesitate to reach out to our staff.
Thank you for entrusting us with your care!